Responsible Gaming
Gaming Should Be Entertainment
At Meadowcroft Farm, we believe online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should only involve money you can afford to lose, and should never impact your essential expenses, relationships, or wellbeing.
We're committed to promoting responsible gaming practices and supporting our players in New Zealand.
Age Verification
Online gaming in New Zealand is strictly for players aged 18 years and over. We verify the age of all players before allowing access to our services. If you are under 18, you must not gamble.
It is illegal for under-18s to participate in gambling activities in New Zealand.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount gambled
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or using credit to gamble
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape stress, anxiety, or other problems
- Failed attempts to reduce or stop gambling
- Risking important relationships or opportunities because of gambling
- Experiencing financial difficulties or debt related to gambling
If you've noticed these signs, help is available. Please reach out to one of the support organisations listed below.
Self-Help Tools & Features
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Session Timeouts: Set automatic timeouts to pause your gaming session
- Account Closure: Close your account completely if needed
If you wish to use any of these tools, please contact our customer support team or visit your account settings.
Support Organisations & Resources
If you or someone you know is struggling with gambling, please reach out to one of these organisations. They offer free, confidential support:
New Zealand
- Gambling Helpline: 0800 654 655 (free phone and text support available 24/7)
- Gamblers Anonymous NZ: Support groups across New Zealand – www.gamblersanonymous.org.nz
- Problem Gambling Foundation: Comprehensive resources and counselling services – www.pgf.nz
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): National self-exclusion scheme – www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
If You Need Help
There is no shame in seeking help. Problem gambling is a recognised condition, and support is available to you at any time.
If you are experiencing gambling-related problems:
- Contact the Gambling Helpline on 0800 654 655 (available 24/7 in New Zealand)
- Visit the Problem Gambling Foundation website for counselling and resources
- Use the self-help tools available in your account to set limits or self-exclude
- Speak to a trusted friend, family member, or healthcare provider
Taking action today could make a significant difference to your life and the lives of those around you. Help is just a call or click away.
Last Updated: 2026. This information is provided for harm minimisation purposes and in compliance with New Zealand gambling regulations. Meadowcroft Farm is committed to responsible gaming and player safety.